Terms and Conditions of HakunaMatata Travel Agency
Welcome to HakunaMatata Travel Agency! Please read these terms and conditions carefully before making any bookings with us. By using our services, you agree to be bound by the following terms and conditions:
- Booking and Reservation:
- All bookings are subject to availability at the time of reservation.
- The client must provide accurate personal details and preferences at the time of booking.
- Payment Terms:
- Full payment or a deposit may be required at the time of booking.
- Payment methods accepted include credit card, bank transfer, or other methods specified by HakunaMatata Travel Agency.
- Failure to make payments on time may result in cancellation of the booking without refund.
- Cancellation and Refunds:
- Cancellation policies vary by supplier (airlines, hotels, etc.) and may incur fees or loss of deposit.
- HakunaMatata Travel Agency reserves the right to charge cancellation fees in addition to any supplier fees.
- Refunds, if applicable, will be processed according to the supplier’s policies and may take time to be finalized.
- Travel Documentation:
- It is the client’s responsibility to ensure they have valid passports, visas, and any other required travel documents for their entire journey.
- HakunaMatata Travel Agency may provide guidance on visa requirements but does not guarantee approval of visas or entry into any country.
- Travel Insurance:
- We strongly recommend that clients purchase travel insurance to cover medical expenses, trip cancellation, lost luggage, and other unforeseen events.
- HakunaMatata Travel Agency is not liable for any costs incurred due to the client’s failure to obtain adequate travel insurance.
- Changes and Amendments:
- Changes to bookings may be subject to fees or additional charges.
- While HakunaMatata Travel Agency will make reasonable efforts to accommodate changes, we cannot guarantee availability or acceptance by suppliers.
- Responsibility and Liability:
- HakunaMatata Travel Agency acts as an intermediary between clients and travel suppliers (airlines, hotels, etc.) and is not liable for any acts, omissions, or errors of these suppliers.
- We are not responsible for any loss, injury, or damage resulting from acts of terrorism, natural disasters, civil unrest, or other unforeseen circumstances.
- Complaints and Disputes:
- Clients should report any issues or complaints promptly during their trip to allow us the opportunity to resolve them.
- Any disputes will be handled in accordance with the laws and regulations of the jurisdiction where HakunaMatata Travel Agency is registered.
- Miscellaneous:
- These terms and conditions may be subject to change without prior notice.
- By booking with HakunaMatata Travel Agency, clients agree to abide by these terms and conditions.